A2M Engineering
The following Terms & Conditions are a legal and binding document, applicable to all products and/or services undertaken by A2M Engineering, for and on behalf of any Client(s) who have duly signed A2M Engineering’ quotation(s) for any such products and/or services, and therefore authorised A2M Engineering to render the aforementioned products and deliver said services.
Terms and Conditions:
1.2. A2M Engineering’ Project Specifications form are available to download, complete and submit to A2M Engineering.
1.3. If the Client requires further assistance with creating Project Specifications, A2M Engineering are willing to assist the Client. This time may be billed to the Client at the discretion of A2M Engineering.
1.4. Any Additional Work (Terms and Conditions 19.) must be supplied as additional Project Specifications.
2.2. Quotations do not include domain name registration or hosting fees unless otherwise specified.
4.2. Products and/or services as described in the Quotation will only commence, once the Client’s deposit has been confirmed as received by A2M Engineering, which will be reciprocated with a Statement allocating Payment to said Invoice, to the Client, when said funds are confirmed by A2M Engineering.
4.3. A2M Engineering commit to work expeditiously to complete the quoted products and/or services within the Project Specifications and time-frames indicated as per the Quotation(s).
4.4. In order to deliver these products and/or services within the projected time-frames, the Client’s co-operation is paramount.
4.5. A2M Engineering can not be held responsible for delays outside of their control, including but not limited to equipment failure, Third Party Hosting Services, and internet connections.
4.6. A2M Engineering endeavour to make websites that perform well in current major browsers, but can not guarantee backward compatibility (i.e. functionality on older devices and software).
5.2. Should the Client pay more than the required 50% Deposit, the balance is refundable within 10 (ten) calendar days should the Agreement be terminated by either party (refer to Terms & Conditions 24.).
5.3. Any amount paid by the Client, greater than the 50% required Deposit, does not construe or imply any additional right(s) other than what is stipulated in these Terms and Conditions.
6.2. The Client is to provide all Required Documentation electronically to A2M Engineering, within 10 (ten) calendar days after the Invoice date confirming the received deposit, to initiate work on aforementioned quoted products and/or services, unless they are to be created as part of the project.
6.3. The Client’s quoted and accepted products and/or services will only be queued and allocated accordingly, after compliance with Terms & Conditions 6.2.
6.4. If the Client does not supply A2M Engineering with the Required Documentation within 20 (twenty) calendar days from Invoice date, the entire amount of the Agreement becomes due and payable, should the Client choose to continue the Agreement with A2M Engineering.
6.5. If the Client still has not submitted or provided all the Required Documentation within 45 (forty-five) calendar days from Invoice date, an additional continuation fee of 15% of the total Quotation(s) will be billed for each month until the quoted products and/or services are completed.
7.2. A2M Engineering, employees, independent contractors, affiliates, agents, agencies or any associates involved in a Client’s products and/or services, will not be liable or held responsible for any Copyright disputes.
7.3. If and when A2M Engineering are informed that material was provided without the required Copyright, illegal content will be removed immediately and the Client will be billed with the cost thereof.
7.4. A2M Engineering does not take any responsibility for any and all content supplied from the Client without proper Copyright whatsoever.
8.2. Written Content must be supplied by the Client in formatted text (as the Client specifies it to appear), unless otherwise agreed to by A2M Engineering to design the layout thereof.
8.3. All fonts for Written Content shall be indicated by the Client in the Project Specifications.
8.4. Refer to “A Guide to Design a Website”, as digital quality and applicable format of Written Content and Fonts are determined by the use thereof in the Project Specifications.
9.2. Graphic Images (including but not limited to artwork and logos) supplied by the Client, must be of high digital quality and applicable format.
9.3. Refer to “A Guide to Design a Website”, as digital quality and applicable format of Graphic Images are determined by the use thereof in the Project Specifications.
10.2. Refer to “A Guide to Design a Website”, as digital quality and applicable format of Photographs are determined by the use thereof in the Project Specifications.
11.2. Refer to “A Guide to Design a Website”, as Specified Colours and applicable format are determined by the use thereof in the Project Specifications.
12.2. Completed graphic design, logo, or any artwork by A2M Engineering will be e-mailed to the Client, and the Client will enter into an agreement directly with the printer of their choice.
12.3. Screen colours and digital proofs can vary from litho Printing. To ensure colour and print quality, it is the Client’s responsibility to request a colour proof from their printers.
13.1.1. Hosting via A2M Engineering allows for allocated disk space limited to that Hosting package. Disk over-usage will be charged at the appropriate rate at that time, Invoiced to the Client’s account and must be paid within 7 (seven) calendar days after Invoice date thereof.
13.1.2. Monthly Hosting & Yearly Domain Fees must be paid on or before the last working day of each month, unless committed to payment by means of a stop order payment, in which instance the last calendar day is applicable.
13.1.3. Hosting fees are payable from date of domain registration or transfer to A2M Engineering.
13.1.4. Payments not received by the 5th of each month will automatically suspend the Client’s Hosting service, thus deactivating the Client’s website and linked e-mail accounts.
13.1.5. A reactivation fee, at the appropriate rate at that time, will be billed to the Client.
13.1.6. Hosting fees not received for 2 consecutive calendar months irrevocably terminates the linked website and associated e-mail accounts with the host. The Client’s domain registration remains for the balance of the yearly domain fee paid, but no software, design and/or development work associated with the domain is recoverable by reactivation hereafter.
13.1.7. A2M Engineering reserves the right to suspend the Client’s services due to non-payment and charge fees, at the appropriate rate at that time, on all arrears in accordance with these Terms and Conditions.
13.1.8. Hosting cancellations are only accepted in writing, faxed to 086 432 1786 or e-mailed to info@a2m-engineering.co.za, on or before the 1st of the new month as it carries a calendar month notice period.
13.1.9. All outstanding payments must be paid up to date before the Client’s Hosting services will be terminated with A2M Engineering, thus enabling release to transfer to a Third Party Hosting Service Provider.
13.2. Hosting via a Third Party Service Provider.
13.2.1. The Client has to provide A2M Engineering with their Cpanel, FTP and database details to upload onto A2M Engineering’ software.
13.2.2. If the Client uses a Third Party Service Provider on A2M Engineering’ recommendation, the Client will enter into an agreement directly with that Third Party Service Provider.
13.2.3. A2M Engineering will not be held liable or have any responsibility for the Client’s Hosting Services via a Third Party Service Provider as we do not have control over the status of hosting, domain renewals or e-mail when not hosted with A2M Engineering.
13.2.4. All technical aspects of websites must be referred to the Client’s Third Party Hosting Service Provider.
13.2.5. A2M Engineering will however assist the Client upon request with Third Party Hosting Service Provider(s). This time may be billed to the Client at the discretion of A2M Engineering.
15.2. A2M Engineering will only load 30 products on the website on the Client’s behalf. However, the Client will be able to load unlimited products.
15.3. Should the Client require A2M Engineering to load more than the aforementioned 30 loaded products, A2M Engineering will issue the Client a Quotation accordingly.
16.2. Hereafter the Client’s website will be reverted to “Under Construction” status until these amendments and/or improvements, or other adjustments have been made.
17.2. All work remains the property of A2M Engineering until the full and final payment is received.
18.2. The Completion Date of a project is affected by feedback and received content from the Client. Time-frames will be adjusted within reason, notwithstanding these Terms & Conditions.
18.3. The Client will be notified when the website is activated, and then the Client will have 2 (two) working days to report any faults or request minor alterations (within the initial Agreement), in writing by e-mail or fax.
18.4. Should A2M Engineering not receive a reply within 2 (two) working days via fax or e-mail, the Client’s website is considered finalised and complete. Therefore, A2M Engineering take no responsibility for website content errors hereafter.
18.5. Please note that any further adjustments or amendments after this date will be at an additional cost as set out in Terms and Conditions 19.
19.2. All payment(s) and time-frame(s) as set out in these Terms and Condition shall apply.
19.3. Scope creep will not be tolerated, and setting clear goals, objectives and specifications in the initial negotiations and Project Specifications with A2M Engineering remain the responsibility of the Client.
19.4. A2M Engineering may suggest Additional Work for the Client’s project, including but not limited to graphic design, software, etc. to enhance the Client’s website functionality and appearance, and reserves the right to do so free of charge or A2M Engineering will issue the Client a Quotation accordingly.
20.2. A restoration fee in accordance to these Terms and Conditions, quoted and agreed to, will be billed when having to restore a website.
20.3. A2M Engineering commit to respond to any technical error, which may be the result of their Hosting services, design software or any plausible fault, omission or neglect on their part within this agreement(s), within 2 (two) working days.
20.4. A2M Engineering are not liable to Client(s) or responsible for said products and/or services of Client(s) whose accounts are not paid up to date.
21.2. Client Statements and accounts does not imply negotiable payment terms, and are issued in accordance with the nature of A2M Engineering being a month-to-month service provider.
21.3. A2M Engineering endeavour to issue and e-mail Client Statements, 7 (seven) calendar days prior to the last calendar day of each month, unless the date falls on a public holiday or weekend.
21.4. All Invoices are billed to the Client’s account and e-mailed to the Client in accordance with these Terms and Conditions, and payments made by the Client are allocated to Invoices on the Statement upon A2M Engineering having confirmed receipt of said funds.
21.5. Invoices, corresponding payments received, and due balances will reflect on the Client’s Statement.
21.6. Due to the nature of the business, additional Client Statements will be issued and e-mailed for all overdue balances and additional fees Invoiced, on the 1st (first) and 7th (seventh) calendar day of each month consecutively and cumulative, unless the date falls on a public holiday or weekend.
22.2. Meetings and consultations will be charged at the discretion of A2M Engineering, in accordance to these Terms and Conditions, quoted and agreed to.
23.2. All legal cost resulting of non-payment will be accrued to the Client’s outstanding balance.
24.2. A2M Engineering will only refund Client’s amounts paid, greater than the 50% deposit for products and/or services not delivered in accordance to the initial Agreement(s), or balance thereof in accordance to Terms & Conditions 24.1.
24.3. Hosting and Domain Fees are non-refundable, as these are paid in advance.
24.4. A2M Engineering reserves the right at its discretion to cancel this Agreement should the Client breach any of the Terms and Conditions stated herein.
25.2. A2M Engineering’ Hosting service provider may at any time suspend a domain should any viruses or malicious content be exposed through hacking or security breaches to any third party application or website.
26.2. These Terms and Conditions are legally binding in accordance with the publishing date hereof, as incorporated on A2M Engineering own website , and date of signing a product and/or service delivery Agreement(s) with A2M Engineering.